Frequently Asked Questions
Everything you need to know about our products and services.
What are your tumblers made of?
Our tumblers are made from high-quality, BPA-free plastic — safe, durable, and built for everyday use.
How much water can they hold?
Most of our tumblers hold 1800ml, perfect for staying hydrated throughout the day.
Are they leak-proof?
Yes, all our tumblers feature a leak-resistant lid designed for daily use, travel, and the gym.
How do I clean my tumbler?
Hand wash recommended. Avoid dishwashers and abrasive scrubbers to preserve the finish and lid seal.
How long does delivery take?
Orders are typically delivered within 5-7 business days.
Do you offer Cash on Delivery?
Yes, COD is available with a small additional fee. Online prepaid orders get free shipping.
How can I track my order?
Once your order ships, we'll send updates to the email address you provided at checkout.
Can I change or cancel my order after placing it?
Please reach out to us as soon as possible after placing your order — we'll do our best to accommodate changes before it ships.
What if my product arrives damaged or wrong?
Contact us with your order ID and photos of the issue, and we'll sort it out quickly.